Refund & Return Policy

At Hyper Sat, we are committed to ensuring your satisfaction with our streaming platform.

1. 7-Day Money-Back Guarantee

We offer a full money-back guarantee for all new subscriptions within the first 7 days of purchase. If you are not completely satisfied with the performance or stability of our platform, you may request a full refund.

2. Eligible Refund Scenarios

  • Technical issues that our support team cannot resolve within 24 hours.
  • Incompatibility with your device despite meeting the stated requirements.
  • Accidental duplicate charges.

3. Non-Refundable Items

  • Gift cards or promotional vouchers.
  • Renewals processed after the 7-day grace period.

4. How to Request a Refund

To initiate a refund, please contact our support team via the "Contact Us" page or email us directly. Please include your order ID and a brief description of the issue. Refunds are typically processed within 3-5 business days back to the original payment method.